Privacy Policy

1. Scope & Organization Identity

This Privacy Policy governs the collection, use, and disclosure of personal and technical data gathered via our website https://candyfiction.club (the "Site") and any related downloadable 3D concept toolkits, neural voice samples, and pipeline calculation tools.

Operating Entity: CandyFiction Creative Lab LLC
Registered Commercial Address: 701 Brazos St, Suite 500, Austin, TX 78701, United States
Corporate Inquiries Email: [email protected]
Telephone Support: +1 (512) 640-8321

2. Information We Collect

We collect information you voluntarily provide to us when requesting our free developer resource pack, as well as technical telemetry generated automatically when interacting with the Site:

• Directly Provided Information: Full name / studio alias, business or personal developer email address, telephone contact number, game engine preferences (Unreal Engine 5, Unity, Godot, etc.), and project pipeline notes submitted via our forms.
• Lead Magnet Preferences: Selections made within our interactive Pipeline Estimator (character count, voice rig requirements, geometry complexity).
• Automatically Collected Telemetry: IP address, browser type and version, operating system, referral source, pages viewed, time spent on pages, and device identifiers.

3. How We Use Your Information

We process collected developer data strictly for legitimate operational purposes:

• Delivering download access links for our free 3D base mesh and voice rig toolkits.
• Providing technical customer support regarding mesh integration and engine imports.
• Preventing automated bot abuse, spam submissions, and malicious scraping of our cloud render endpoints.
• Measuring the technical performance, usability, and speed of our interactive web tools.
• Sending periodic developer updates, release logs, and toolkit revisions (which you can opt-out of at any time).

4. Google Ads & Third-Party Marketing Transparency

To maintain 100% compliance with Google Ads Destination and Transparency Policies, we provide complete disclosure regarding our advertising practices:

• Zero Paywalls / No Hidden Charges: Our promotional campaigns advertise free concept developer resources. We do not solicit credit card details, initiate recurring subscription billings, or misrepresent free toolkits as paid items.
• Conversion Tracking: We may use privacy-compliant Google Ads conversion tracking and analytics tags to measure campaign effectiveness (e.g., measuring form completion events on thank-you.html).
• Cookie Controls: Users have total autonomy to accept or decline non-essential cookies via our on-screen floating consent banner or through their browser settings.

5. Cookies & Local Storage

We use cookies and browser localStorage strictly to preserve your selected UI preferences (such as cookie consent choices and interactive calculator settings). You may disable cookies through your browser settings; doing so will not block access to our free toolkits.

6. California Privacy Rights (CCPA / CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents are entitled to specific rights regarding their personal information:

• Right to Know: You may request the categories and specific pieces of personal information we have collected about you over the preceding 12 months.
• Right to Delete: You have the right to request erasure of your personal data held in our systems, subject to legal compliance exceptions.
• Right to Non-Discrimination: We will never deny services, charge different prices, or alter service quality because you exercised CCPA rights.
• Do Not Sell My Info: We do not sell or share personal information for cross-context behavioral advertising.

To submit a verifiable consumer request, contact our Privacy Compliance Officer at [email protected] with the subject line "CCPA Request".

7. European Union & UK Rights (GDPR)

For visitors situated within the European Economic Area (EEA) and United Kingdom, processing is grounded on Article 6(1) of the GDPR (consent and contractual performance to supply the requested free developer materials). You possess rights of access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint with your local supervisory authority.

8. Data Security & Storage Protocols

We implement industry-standard technical measures, including 256-bit TLS/SSL encryption across all form submissions, isolated database storage with restricted key access, and routine vulnerability audits to prevent unauthorized data interception.

9. Children’s Privacy (COPPA Compliance)

Our services and downloadable technical assets are targeted at game development professionals and indie studios. We do not knowingly collect personal data from individuals under the age of 16. If we discover that a minor under 16 has submitted personal information, we will immediately purge such data from our servers.

10. Inquiries & Privacy Officer Contact

If you have questions regarding this Privacy Policy or wish to exercise your legal data rights, please contact us:

CandyFiction Creative Lab LLC
Attn: Data Privacy Department
701 Brazos St, Suite 500
Austin, TX 78701, USA
Email: [email protected]
Phone: +1 (512) 640-8321