Privacy Policy & Data Transparency Notice
1. Overview and Scope
This Privacy Policy outlines how Candy Fiction Club ("we", "us", "our", or "the Bureau"), operating through the domain candyfiction.club, collects, manages, and safeguards personal information obtained through our website, telephone advisory hotline, and callback forms.
By accessing candyfiction.club or requesting a phone consultation, you acknowledge the terms described in this policy. If you do not agree with these practices, please refrain from submitting personal information or using our hotline.
2. Information We Collect
We believe in strict data minimization. We only collect details necessary to facilitate direct literary guidance:
- Direct Contact Data: Your name and telephone number, provided voluntarily when you request an instant callback or speak with an on-duty advisor.
- Manuscript & Editorial Information: Genre specifics (e.g. Romance, Thriller, Fantasy), word counts, and publishing preferences shared during telephone discussions.
- Technical Browsing Data: Standard server logs, IP addresses, browser types, and anonymized analytics collected automatically to maintain website security, prevent fraud, and optimize loading speeds.
3. Telephone Numbers and SMS/Call Communications Policy
We adhere to strict Federal Communications Commission (FCC) guidelines, Telephone Consumer Protection Act (TCPA) regulations, and Google Ads User Transparency standards:
- Single-Purpose Use: Your phone number is utilized solely to return your requested callback or clarify questions raised during your scheduled advisory session.
- No Automated Robocalls or Telemarketing: We never employ pre-recorded robocalling systems or automated phone blasts. Any voice call originating from Candy Fiction Club is conducted by a live human literary advisor.
- No Resale or Affiliate Data Sharing: Your telephone number is never transferred, traded, or shared with third-party lead generation brokers, aggregators, or external advertisers.
4. Use of Cookies and Tracking Technologies
Candy Fiction Club utilizes standard session and analytics cookies. These cookies allow our website to remember your preferences (such as dismissing our cookie notification banner) and assist us in evaluating page performance and form integrity. You may disable cookies at any time via your browser settings without impacting your ability to dial our telephone hotline directly.
5. California Consumer Privacy Act (CCPA / CPRA) Rights
Under California law, California residents possess distinct statutory rights regarding their personal information:
- Right to Know: You may request disclosure of the specific pieces of personal information collected about you within the preceding 12 months.
- Right to Deletion: You may request the immediate deletion of your name, phone number, and editorial notes from our secure records.
- Right to Non-Discrimination: We never discriminate against any author exercising their privacy rights.
- Do Not Sell My Personal Information: Candy Fiction Club does not sell or share consumer personal information as defined by the CCPA/CPRA.
6. General Data Protection Regulation (GDPR) Compliance
For authors visiting from the European Economic Area (EEA) or the United Kingdom:
- Lawful Basis for Processing: We process your contact information based on your explicit consent and legitimate interest in receiving requested publishing advice.
- Your Rights: You retain the right to access, rectify, restrict processing of, or request erasure of your data at any time by contacting our privacy officer at [email protected].
7. Data Security and Confidentiality of Manuscripts
All literary concepts, manuscript excerpts, storylines, and proprietary ideas discussed during advisory phone calls are treated with strict confidentiality. Our team members are bound by confidentiality obligations. We implement modern transport layer security (SSL/TLS encryption) across all web interactions on candyfiction.club.
8. Contact Information and Data Officer
If you have questions regarding this Privacy Policy, wish to verify the data we hold, or desire to have your contact number purged from our advisory logs, please contact us through any of the following channels:
Candy Fiction Club
Attn: Privacy & Compliance Desk
450 Lexington Avenue, 4th Floor
New York, NY 10017, USA
Direct Telephone Hotline: +1 (212) 596-4820
Official Email: [email protected]